Patient Resources

Clinic Policies

Policy update regarding Naturopathic Investigations and Primary Care Physician (PCP) Referrals

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Uninsured Services Invoice - April 1 2025 for LFP physicians

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Stimulant Medication Policy

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Family Practice Policy: Use of AI Scribe Software in Patient Care

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Travel medicine services

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Zero Tolerance Policy: Respectful Environment in Our Family Practice

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Patient Resources

Everything you need to know before your visit

At Burke Mountain Medical Centre, we want your experience to be as smooth and stress-free as possible. Below, you’ll find answers to common questions, helpful forms, and important information to help you prepare for your appointment.

📅 Before Your Appointment

Whether you’re visiting us for a routine checkup or a specific concern, here’s how to prepare:

Booking & Managing Appointments

You can book, reschedule, or cancel appointments online through our appointment portal, or by calling us at (604) 941-8277 during clinic hours.

Cancel Appointment by text

You can cancel appointments by messaging us at (604) 200-5115

What to Bring

Please bring your BC Services Card and a list of any medications you’re currently taking.

Telehealth Appointments

For virtual visits, ensure you have a stable internet connection and a quiet, private space for the call. We’ll send instructions once your appointment is confirmed.

Arrival Time

Please arrive 5–10 minutes early, especially if it's your first visit.

📄 Forms & Policies

Cancellation Policy

We kindly ask for at least 24 hours’ notice if you need to cancel. Missed appointments or late cancellations may result in a fee.

💳 Insurance & Billing

We accept coverage under the Medical Services Plan (MSP) of British Columbia. Most medically necessary services are fully covered.

Uninsured Services may include:

Sick notes for work or school
Driver’s medical exams
Completion of third-party forms

For more information, contact us or ask our front desk staff.

We accept coverage under the Medical Services Plan (MSP) of British Columbia. Most medically necessary services are fully covered.

Uninsured Services may include:

Sick notes for work or school
Driver’s medical exams
Completion of third-party forms

For more information, contact us or ask our front desk staff.

We accept coverage under the Medical Services Plan (MSP) of British Columbia. Most medically necessary services are fully covered.

Uninsured Services may include:

Sick notes for work or school
Driver’s medical exams
Completion of third-party forms

For more information, contact us or ask our front desk staff.

🔒 Privacy & Data Security

Your personal health information is stored securely in our OSCAR EMR system and is accessed only by authorized medical professionals. We are fully compliant with PIPEDA and provincial privacy laws.

View our Privacy Policy

📞 Still Have Questions?

We're here to help.

Feel free to contact us or call us at (604) 941 8277 during clinic hours.

Clinic Policies

Clinic Policies

Patient Resources

Patient Resources

Patient Resources

Everything you need to know before your visit

📅 Before Your Appointment

📄 Forms & Policies

💳 Insurance & Billing

🔒 Privacy & Data Security

📞 Still Have Questions?

Your Health, Your Schedule

Your Health, Your Schedule