Last Updated: August 6 2025

This website (the “Website”) is operated by Kanata Management Ltd. (“we”, “us” and “our”), a corporation incorporated under the laws of the province of British Columbia, Canada. We offer the Website, including all information, products and services available from this site, inclusive of all medical services provided by our physicians and support staff (the “Medical Services”) and our user chatbot (the “ChatBot”) (collectively the “Services”), to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting the Website and accessing all information contained therein, you agree to be bound by the following terms and conditions (“Terms of Service”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink, including, without limiting the foregoing, our Privacy Policy. These Terms of Service apply to all users of our Services, including, without limitation, users who are browsers of the Website or users of the Medical Services.

Please read these Terms of Service carefully before accessing or using the Website or accessing any other Services. By accessing or using any part of the Website or using any part of our Services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of these Terms of Service, then you must immediately cease your access to, or use of, any Service.

Any new features or updates to the Website or any other Service that we may offer or add to the current version of the Website from time to time shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to the Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of such changes.

1. Use of our Services

1. By using any of our Services, you agree to these Terms of Service. If you do not agree to these terms, you may not use our Services.

2. By agreeing to these Terms of Service, you represent that you are at least the age of majority in British Columbia.

3. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Website for the stated personal purposes. You may not use our Website for any commercial purpose without our prior written consent.

4. You agree that, subject to all applicable laws, we may terminate your use of the Website at any time at our sole reasonable discretion without notice or compensation. 

5. You agree that you shall not, while using our Services, under any circumstances, provide us with any false or misleading information, or any information that violates any third-party intellectual property or privacy right, including the transmission of any protected medical, personal or other sensitive information without prior applicable third-party consent. You agree that it shall be your sole responsibility to ensure that all appropriate data or information is made available to us through the Services and that we accept no responsibility for any damages resulting from any errors or omissions in the information provided by you.

6. When you create any type of account or booking request using our Services, you represent and warrant that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of such applicable Service. 

7. Subject to all applicable laws we make no guarantee of any period of retention of any information stored under our Services or your account and reserve the right to delete such information at any time. You acknowledge and agree that it shall be your sole responsibility to maintain an adequate backup of such information.

2. ChatBot

1. We grant to you the revocable, non-exclusive, non-commercial, personal license to use our ChatBot solely for your own internal management, reference, and informational purposes. For any other use, you must receive our express written permission.

2. You assume all responsibilities and obligations with respect to the use of ChatBot, inclusive of your selection of inputs, to achieve the ChatBot’s intended results. As between ourselves and you, you assume all responsibilities and obligations with respect to any decisions or advice made or given as a result of the use or application of the ChatBot or any materials retrieved therefrom, including those to any third party, for the content, accuracy, and review of such results. 

3. You acknowledge that certain functions of the ChatBot will not be available to you prior to completing an applicable patient authentication request. You agree that you shall not provide us with any false or misleading information as part of such authentication and approval of all information submitted is at our sole reasonable discretion.

4. You acknowledge that we make no warranties or representations about the suitability of the ChatBot information for any particular purpose, and under no circumstances shall you use, or permit any party to use the ChatBot for clinical diagnostic purposes or in the performance of any related medical or clinical services. The ChatBot, including all content, applications, software, functions, materials, and information, is provided “as is,” “with all faults” and without any warranties of any kind, express or implied. We and our affiliates and licensors, disclaim all warranties with respect to the ChatBot feature, express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, merchantability of computer programs, data accuracy, system integration, and informational content. Accordingly, you acknowledge and agree that your use of the ChatBot is solely at your own risk. You acknowledge and agree that your use of the ChatBot is neither contingent on the delivery of any future functionality or features nor dependent on any oral or written public comments made by us regarding future functionality or features.

5. From time to time, the ChatBot may provide you links or pointers to third party websites or information, and you acknowledge and agree that any such links or pointers do not constitute our endorsement of any products and services or regarding the accuracy of such information, and your access or use to any such third party website is solely at your own risk.

6. Subject to the limited rights expressly granted hereunder, we or our licensees, as applicable, reserve all rights, title, and interest in and to the ChatBot, the aggregated statistical data collected, and all related intellectual property rights. No rights are granted to users hereunder other than as expressly set forth herein.

7. You acknowledge and agree that ChatBot user data may be utilized to create data analytics. We may aggregate and de-identify such data and will own the resulting aggregated data collected and any subsequent Chatbot improvements or developments. Subject to all applicable laws, de-identified and aggregate information may be shared with all who participate in the ChatBot feature and any such data disclosed to third parties will be de-identified and will not be traceable to users. By accepting this Agreement, user consents to the collection, processing, disclosure, and transfer of such user data for the above stated purposes.

8. In addition to all other restrictions set out hereunder, you agree that you shall not (i) modify or create derivative works based on the ChatBot, (ii) copy, frame or mirror any part or content, or otherwise for your own internal business purposes, or (iii) reverse engineer the ChatBot feature.

3. Bookings

1. You acknowledge that all bookings made through our Website are processed using the Cortico Health Technologies Platform (“Cortico”), and by using our booking feature, you agree to be bound by Cortico’s Terms of Services.  

2. You acknowledge and agree that you must provide notice of any cancellation or rescheduling of any booking at least twenty four (24) hours in advance of such booking, and failure to do so will incur a cancellation fee of $50.

3. You further acknowledge and agree that we make no guarantee of the absolute availability of the Cortico Platform, nor any representation regarding the performance of such booking management services by Cortico.

4. We reserve the right to modify our schedule of availability at any time. We shall provide you with notice as soon as reasonably practicable of any change relating to a previously scheduled Medical Service booking, but the presence of any prospective date or time available through our Website is in no way meant to act as a guarantee of our availability to perform such Medical Service during such timeslot.

5. Descriptions of all Medical Services made through the booking process if applicable, are provided for informational purposes only and are not meant to make any representations regarding the performance or quality of such Medical Services.

6. All descriptions, availability and pricing of our Medical Services are subject to change at any time at our sole discretion, without notice.

7. By creating an account, you agree that we, our affiliates, or any applicable service provider may send you commercial electronic messages (including email, SMS, or push notifications, where applicable) as part of your use of the Service. You acknowledge that opting out of receiving electronic messages may impact your use of the Services. 

4. Accuracy, completeness and timeliness of information

1. We are not responsible if information made available on the Website, through the ChatBot (together with the Website, the “Online Resources”) or through any communication or correspondence from us (“Correspondence”) is not accurate, complete or current. The Online Resources may contain certain historical information. Historical information may not be current and is provided for your reference only. All material and information provided on or through the Online Resources is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on such information provided through the Online Resources is at your own risk. 

2. We reserve the right to modify the contents or discontinue all or any portion of the Online Resources, at any time, but we have no obligation to update any information available through the Online Resources. You agree that it is your responsibility to monitor changes to the Online Resources.

5. Third-party links

1. You acknowledge that certain content made available via the Online Resources or through our correspondence to you may include materials from third-parties, and that third-party links may direct you to third-party websites that are not affiliated with, nor endorsed by, us. 

2. You acknowledge and agree that we are not responsible for examining or evaluating the content or accuracy of such third-party content and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services provided or made available by such third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. 

3. Please review carefully any such third-party's policies and practices and make sure you completely understand them before you engage in any such usage or transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the applicable third-party.

6. Feedback and Submissions

1. In the event that, either, at our request or by your own volition, you provide us with specific submissions, feedback, ideas, creative assets, service reviews, suggestions, proposals, plans, or other materials, whether online, by email, by social media, by postal mail, or otherwise (collectively, “Submissions”), you agree that we shall be the sole exclusive owner of such Submission, and that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Submissions that you send to us, subject to applicable patient confidentiality laws and regulations.  You further agree to waive all moral rights associated with such Submission.

2. You agree that we are and shall be under no obligation to maintain any Submissions in confidence, pay compensation or royalty for any Submissions, or to respond to or post any Submission.

3. You agree not to submit any Submission that violates any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right, nor which contains any libellous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Website or any Service. 

4. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Submission. You are solely responsible for any Submissions you make and their accuracy. We take no responsibility and assume no liability for any Submissions made by you or any third-party.

5. You understand that, subject to the terms of our Privacy Policy, your Submissions may be transferred unencrypted and involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connecting networks or devices. 

7. Personal Information

1. Your submission of personal information through the Website, or the use of any of our services, is governed by our Privacy Policy. the terms of which are incorporated into these Terms of Service by reference.

8. Prohibited Uses

1. In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website, any of its content or the ChatBot: (i) for any unlawful purpose; (ii) to solicit others to perform or participate in any unlawful acts; (iii) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (iv) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (v) to submit false or misleading information; (vi) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our services; (vii) to collect or track the personal information of others; (viii) to spam, phish, pharm, pretext, spider, crawl, or scrape; (ix) for any obscene or immoral purpose; (x) transmit any worms or viruses or any code of a destructive nature; or (xi) to interfere with or circumvent the security features of the Website or any related website. We reserve the right to terminate your use of the Services immediately without notice for engaging in any of the prohibited uses set out above.

2. You further agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website, the ChatBot, or any content provided through our Services, without express written permission from us.

9. Disclaimer of Warranties and Limitation of Liability

1. We do not guarantee, represent, or warrant that:

1. your use of the Online Resources or our Services will be uninterrupted, timely, secure or error-free; or

2. any specific result or benefit will result from your use of our Services;

3. the information provided through the Online Resources will be accurate or reliable; or

4. the information on which the Online Resources are based upon will be up to date or current.

2. You acknowledge and agree that from time to time, we may remove or discontinue the operation of the Online Resources or the ChatBot for indefinite periods of time, without notice. You agree that we shall not be liable for any resulting damages occasioned by such suspension of service. You expressly agree that your use of, or inability to use, our services is at your sole risk.

3. You further acknowledge and agree no Online Resource is in way meant to convey personalized information or a personalized recommendation of any kind.

4. In no case shall we, our directors, shareholders, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors (the “Releasees”) be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, bodily harm or injury, death, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Online Resources or for any other claim related in any way to such use including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of such usage of, or reliance on any information provided by the Website or the ChatBot or any content (or service) posted, transmitted, or otherwise made available via the Online Resources or associated correspondence. 

5. As some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, you agree that in such jurisdictions, to the maximum extent permitted by law, to limit the liability of the Releasees for any and all claims, losses, costs, damages of any nature whatsoever, regardless of the form of action, whether in contract, tort or otherwise, shall not exceed five hundred dollars (CAD $500). 

10. Indemnification

1. You agree to indemnify, defend and hold harmless Kanata Management Ltd. and our parent corporations, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any damage, loss, costs, expenses, claim or demand, including reasonable attorneys’ fees, due to or arising out of your use of our services, any of our products, or breach of these Terms of Service or the policies they incorporate by reference, or your violation of any law or the rights of any third-party.

11. Beta Services

1. From time to time, we may, at our sole discretion and in whatever capacity we deem appropriate, make beta versions of any part of our Services available to you. You acknowledge and agree that your use of any such beta services is at your sole discretion and that all beta services are intended for evaluation purposes and not for production use, are not supported, and may be subject to additional terms that will be presented to you prior to such use. 

2. You acknowledge and agree that all of your obligations, and all other restrictions and reservation of rights as set out under these Terms of Service shall apply equally to your use of such beta services prior to their formal adoption into the Services.

3. You hereby release us from any harm or damage arising out of or in connection with any usage of a beta service.

12. Termination

1. If in our sole judgment you fail, or we reasonably suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all liabilities due up to and including the date of termination; and/or accordingly may deny you access to the Website or any other of our Services, or any part thereof.

2. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of our contractual relationship, for all purposes.

13. Waiver

1. The failure on our part to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. No amendment of these Terms of Service, or waiver of your obligations herein, shall be effective unless expressed in writing, and any waiver shall only apply to such specific facts.

14. Severability

1. In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

15. Survival

1. The terms of sections 6 (Feedback and Submissions), 9 (Disclaimer of Warranties and Limitation of Liability), and 10 (Indemnification) shall survive the termination of these Terms of Service or any contractual relationship between the parties, for any reason.

16. Entire Agreement

1. You acknowledge and agree that Terms of Service, inclusive of our Privacy Policy and all agreements entered into with respect to the provision of the Medical Services (the “Medical Agreements”), any applicable Cortico terms of service or user agreement, and any other policies or operating rules posted by us on the Website supersedes any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

2. In the event that any term of the Medical Agreements conflicts with the terms of these Terms of Service, the terms of the Medical Agreements shall govern to the extent of such inconsistency.

3. The parties further agree that any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

17. Governing law

1. These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of British Columbia, Canada.

18. Changes to Terms of Service

1. You can review the most current version of the Terms of Service at any time on this page.

2. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to the Website, or by notifying you via email.

3.  It is your responsibility to review the Website periodically for changes prior to use of the Website or any Service, inclusive of the ChatBot.

4. Your continued use, or access to any, of our Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

19. Contact Information

1. Questions about the Terms of Service may be sent to us:

By Mail: 

210-1465 Salisbury Ave

Port Coquitlam, BC, V3B 6J3

By Email: Admin@bmmc.co

By Phone: 604-941-8277